iLearningGlobal is pleased to announce Don Hutson as the featured faculty speaker
on this week’s Millionaire Mentor Session.

Please join us on
Saturday, February 6th
9am  PST

Hear Don Hutson speak on:
“Turning Your Stress Into Strength In Challenging Times” 

Dial In Details: 
Dial In:
646/519/5830

Access code:
7244

Don Hutson’s career in speaking, management and sales have brought him many honors.
He successfully worked his way through the University of Memphis, graduating with a degree in Sales.

After becoming the #1 salesperson in a national training organization, he established his own
training firm and shortly thereafter was in demand as a professional speaker. 

 Today Don’s client list includes over two-thirds of the Fortune 500 Companies, and he is
featured in over 100 training films. He is Chairman & CEO of U.S. Learning and makes some
75 speaking appearances per year.  Perhaps you have seen him on national television where
he is regularly featured on both PBS and TSTN.

Don is the author of nine books including the New York Times bestseller,
The One Minute Entrepreneur which he co-authored with Ken Blanchard.
Don is a member of the prestigious Speakers Roundtable. He was elected by his
peers to the presidency of the National Speakers Association, and has received
its coveted “Cavett Award,” as member of the year. He has also been
inducted into NSA’s Speakers Hall of Fame. 

Visit Don Hutson’s website at http://www.DonHutson.com

We look forward to having you on the call!

Details:
When: Saturday, February 6th, 9am PST
Dial in: 646/519/5830
Access code: 7244

Identify & Obliterate Six Barriers to Your Success!

It’s the beginning of yet another year, and as many of us sit with pencil in hand we might be thinking…”Should I even bother to set new goals again this year…and if so… will it even make a difference?
 
At the beginning of every year we all start out at zero….and it seems daunting to look at next December and wonder how we are going to “get there”!  Will we beat this year’s numbers? Will this be the first year that you will really focus on success and
profitability?

 It’s all about what you do and how you do it…. but this time…differently! 
We would all like for those goals to become a true reality!
Like every physical act, we start with a thought process; which leads to a
vision or a picture of what we want. The professionals that plan and implement
their plan enjoy a different level of satisfaction and enjoy higher levels of
success than those of us who fail to plan and hope for the best.

 But visions are tough to come by if you don’t have a passion or purpose for your
work.  No matter what your goal, if you have a vision, focus and a plan to get there,
you still need the “fire in the belly” to deliver the end results.
So what you really need is a compelling purpose that won’t let you go astray.

  The question is, “What is your “magnetic compelling purpose?”
Do you have a dream that is so all-consuming that you wouldn’t give up until you made
it happen?  Perfect! That’s the kind of resolve that gets results. 
 
 So back to those New Year’s Resolutions…

 It is easy to get excited about resolutions in the early days of January, but to
make it all work, you’ll need to decide if you are excited enough to get serious
about the process and ultimately follow through to completion.

  It’s a fact that goals and resolutions barely have a chance to grow until we get them
in writing, and when we convert those thoughts to document, we are on the right path
to make them real and viable!

 You’ll need to SEE them, SHOW them to others, or DISPLAY them on your refrigerator as a reminder.  When our resolutions are not written down they are much like the wind; here for the moment…then gone forever!

 Here are six challenges that keep our resolutions from becoming a reality. 
You might want to be aware of them to you can make 2010 your best year ever.

1. Lack of Clarity: The more detail you attach to a goal or resolution, the more
likely you are to follow through on it. Describe it with whys (for the purpose of ..),
whens (completion dates and interim progress dates), whats (including mention of
your current reality, and what the end game will look like upon completion),
and any other details that will help you vividly see the vision. 
Don’t worry! You can’t overdo the detail! Lack of detail equals lack of clarity.

2. Lack of Commitment: When you are serious enough to write resolutions down and
share them with others, it is your way of making a commitment to the process. 
We simultaneously put the universe on notice that this is our intent. 
Goethe said “The moment one definitely commits oneself, then Providence moves too.” 
Your discipline to follow through demonstrates your continued commitment.

3. Lack of Belief: Human behavior is the result of the human belief system. 
If you believe your resolution is doable, believe you have a strategy to make it
happen, and believe in yourself, you can’t miss.  If you are filled with doubt
you will fail to go to the next step.  This is no time to be timid.  BE BOLD! 
Share your resolutions with others! This helps reinforce your belief that you can do it.

4. Lack of Passion: Vision without action is hallucination!  Fire in the belly
propels you toward action and results.  Step number one is having the courage to get
started on your clarified resolutions. Get fired up! Get started! And Go for it! 
Seeing even a small amount of progress is all it takes to inspire you to take the
next step.

5.  Lack of Congruence: Your resolutions need to be in sync not only with your
belief system, but also with your other goals, and your capabilities.   If it is
too outlandish or unrealistic, the incongruence of it will short-circuit your
belief in your ability to get it done.  It will be a non-starter.  Make it as
significant as you can and still believe you can do it.

6. Lack of focus … Writing down clarified resolutions is the first step of an
exciting process, if we can keep our focus.  Can you vow to stay focused on the
vision?  Schedule specific follow through actions for specific times to help keep
you connected.  The difference between high performers and mediocre producers is
a focused intensity accompanied by the determination that you will not be denied!
Few people realize the power and potential which are derived from crafting one’s
“Magnetic Compelling Purpose”.  During times of challenge like these, people tend
to gravitate either toward scarcity or abundance.  The majority who go toward
scarcity are focused on problems and the negative aspects of their existence. 
Those who go toward abundance are more focused on possibilities and progress, and
that prosperity consciousness is what inspires many people to take the actions
that propel them into the next realm of their life.  It doesn’t matter where you
went to school, or how old you are.  Freedom to excel in America is your individual
birthright.

If you can articulate what your “Magnetic Compelling Purpose” is, put it in writing,
and fine-tune it, you are on your way.  Serious resolutions and statements of purpose
tend to cause one to behave the way the person they hope to become behaves.
Be courageous and take action today on your written plan for success in 2010 and beyond!  

Then heed the words of my literary mentor, Orison Swett Marden, who said…
“Make every day a great day of achievement, because you never know when God might
be watching, sizing you up for bigger things.”
 
Terri Murphy is an author, speaker, e-communication consultant, and author
of 5 books, including her latest with Donald Trump.  She is the founder and Pres. of
WomensWisdomNetwork.com and serves as CIO of U. S. Learning in Memphis, and
serves as one of the 12 GAME CHANGERS coaches for NAR.
email: Terri@TerriMurphy.com or visit: www.TerriMurphy.com

Social Media:

www.Linkedin.com/in/TerriMurpyCommunications
www.Facebook.com/TerriMurphy
www.Twitter.com/TerriMurphy

Yawn….Seems like everybody has something to say about starting a new decade…a new year. There are plenty of prolific writings about the excitement of starting anew….

It IS all about new beginnings – but it really comes down to the same thing; If you want change, you must want it bad enough that the pain NOT to change is more painful than making the change itself.

The question to ponder is ….

Am I becoming the person I wanted to be, living the kind of life I had dreamed?  With so many people in this country on anti-depressants, my guess is that the “unhappiness” we feel is not from having too much or too little of anything, but rather a disconnect in not having what we had dreamed about having, being and doing.

If we really can change and do believe we really can, then why is it so many of us fail at these fervent but weak resolutions? 

What separates the winners from the losers are the ACTION-able steps to change the direction of your life and the belief that you can change the outcome, and it begins with the power of compounding positive or negative steps to our goals.

Health: We all know we need to be more proactive about our health – that said, if you are younger in age, you don’t feel the same pressure to focus on a healthier lifestyle as those of us who are farther down the runway of life. Losing a couple of pounds a month can a good goal, but facing 20-30 pounds at one time may seem unattainable.  If you want to be healthier you’ve got to start MOVING.   Walking is a cheap and simple way to get in better shape. Bottom line: start a new walking program with a friend or bunch of friends. Too cold? Find a mall – Too warm? Find a mall

Finances:  Saving money? – Now there’s a challenge! Spend an extra dollar a week and you are out $50+…Save a dollar, well, you get the picture.  How much time have you invested in actually seeing where your money goes every day? You might be seriously surprised to find many ways you can re-direct your spending and ultimately your income.  Look at the many entrepreneurial business opportunities available with little start up needed in both money and time to build your income.

Self Improvement: So you want to be better read? Get a library card and schedule a couple of hours a week reading away from home so you meet your goal. Perhaps you want to improve your language skills.  Check out low cost or free programs in the local schools and universities and begin the path to becoming and doing what you visualized for your life

Social: Want more friends? Make some new ones. Learn how to be a better friend to others and you’ll become a better attracter of the kind of friends you’d like to have

Get a Coach: Can’t stay focused? Getting a coach can improve the odds of your getting where you want to go.  Coach Anne Bachrach has no problem kicking your butt into action to keep you on target to get what you said you wanted. (http://www.accountabilitycoach.com/) 

Excuses: We all are faced with crazy schedules, interruptions, no money, no time, no energy, etc. But as our good friend Giovanni Livera, speaker, trainer and master magician says “No Change? No Change!” (http://www.giovanniexperiences.com/)  You can’t expect a change if there is no change in your behavior! There really are no excuses, but rather that we get lost due to our lack of focus, our lack of planning and the discipline needed to delay immediate gratification. 

What if….you could really change your lifestyle, cash flow, energy level, improve your health, be a better husband, wife, son, daughter, or friend?   We live in a land of unlimited opportunity! So dream a little dream and then let nothing get in the way of your having your best life now.

Terri Murphy

Terri Murphy, President of  Terri Murphy Communications
CIO, USLearning.com-
Featured author with Donald Trump-”The BEST Real Estate Advice I Ever Received”
901-767-0000
www.TerriMurphy.com  -
Terri@TerriMurphy.com

www.Linkedin.com/in/TerriMurphyCommunications
www.twitter.com/TerriMurphy
www.Facebook.com/TerriMurphy

If you think it’s been a tough year, bad market and find yourself thinking from a scarcity point of view, you might find yourself believing that there is little you can do to get more business…Think again!

Before you go with “scarcity thinking”, expert Harvey MacKay gives us 66 creative and meaningful ways to connect with even the most elusive prospects.

MacKay is the bestselling author of “Swim with the Sharks Without Being Eaten Alive”. He says, “Anyone can get the order if he’s willing to stretch the truth far enough. Whether you tell the truth or not, you don’t come out a winner just by getting the first big order. The mark of the pro is to get the RE-Order!”  That said, ask yourself these questions:

What am I willing to do to connect with a prospective client? (Or do I quit after a few attempts?)

Am I just trying to get another sale, or are their ways I can make an investment in a long term relationship?

In order to differentiate my service offering, by adding more value for this prospect by doing business with me?

A great lesson from MacKay’s book is found in Lesson #3 – He says, “Knowing something about your customer is just as important as knowing everything about you or your product”.

 MacKay was so passionate about wanting to know all he could about his customers; he is famous for developing his MacKay “66” question profile for each of his sales people to fill out on their customers. He is adamant that when we know more about our customer, we enjoy a huge advantage when they know we care about them, their needs and ultimately then we have earned the right to work with them.

All too often we fail the first step many high paid coaches, consultants and top performers knows and teaches:  Do a deep and thorough needs analysis of what THEY want, and not what you HAVE.  But first you have to get the appointment and be willing to accept the challenge of winning their business.

Asking questions and then clarifying the answers is one of the most powerful ways to establish confidence and begin building a bridge of trust between you and your prospect.  They want to know that you know not only what they want, but most importantly, why they want it. It is only when you act as their sales leader that you can help them determine what the appropriate solutions to their needs will actually be.  

Many times we approach our buyers and sellers with a barrage of self-serving information about our experience, tout top testimonials and are convinced that WE are the answer to their needs, when in fact, that may not be the case at all!  Regardless of your outstanding sales volume, negotiating acumen and years of experience, if they need a sales person who can speak Vietnamese, you may not be their best choice! 

The battle cry for successful sales that will never go out of style – RELATIONSHIP selling is the key to more sales. Ask well thought out questions, be a skilled active listener, and craft solutions with your prospects for best results.  You may not subscribe to doing a MacKay “66”, but knowing all the facts, motivations, limitations and best solutions for your customer will pave the way to create raving fans and endless referrals.

Bio: Terri Murphy is a speaker, communication consultant, and author of 5 books, including her latest with Donald Trump. She is the founder and Pres. of WomensWisdomNetwork.com and serves as CIO of U. S. Learning in Memphis.  email: Terri@TerriMurphy.com – for more information on the MacKay “66” visit http://www.harveymackay.com/tools/index.cfm

Lets Connect At:

www.LinkedIn.com/in/TerriMurphyCommunications
www.Facebook.com/TerriMurphy
www.Twitter.com/TerriMurphy

Special Greetings,

Click on the link to see some of the most incredible winter snow scenes

 ever,  accompanied by some powerful axioms.

Don and I send our love.  Happy holidays to each of you.

God Bless,
Terri Murphy and Don Hutson

Click this link:

45 Lessons In Life

Viki  King’s  Christmas  MP3

How to Give Without Shopping This Christmas

Click The Link Below And Listen To Viki King:

V King MP3

-www.VikiKing.com

Terri Murphy

At every level of a service,  care and concern rank as top elements for what our customers express when they describe extraordinary service. And in ,most  cases, every one of us prefers to have our needs not only met, but anticipated, which ultimately makes the outcome more impressive, and inevitably more powerful.

At a time in our calendar year when it is customary to “give” to others, it is apparent that when we authentically have interest in creating a joyful event for others, that the real gift is GIVING…which makes the “doing” part (service) the key.

Caring about a customer’s needs, or when you are genuinely concerned about the outcome of their using your products, can make quite an immediate difference in our success and ultimately our reputation. In today’s world of instant global commentary and reviews, it is incumbent upon us to be aware of how the consequences of that commentary, good or bad, from our customer’s perspective will affect our business going forward.

We’ve often heard how it is the “thought” that counts, and in many cases, that “thought” means so much more than any one thing.  The “thing” becomes the physical reminder that someone “thought” enough to give us some THING to show some level of care.

But at a time when we think about giving, let’s think a bit more about WHAT and HOW we give; Gifts of time, attention, follow up, and concern can be more powerful and lasting than an expensive gift or a holiday basket brimming with goodies.

People never forget the “time” that they were helped, assisted, guided, lead, referred to or connected with someone through someone that helped them get their needs met.  Think about being stranded on a cold snowy highway with a flat tire, and a caring passerby helped you out…priceless!

At the core of all good service is caring; caring that another person or company got what they expected and more.  In business, this always helps convert what might have been a simple sales transaction into making a connection that ultimately becomes a friend…and that friend refers you to their friends, and you know how that referral can grow.

Yet so many of us neglect the details – the extra call, the follow up on a simple detail that if missed could have dire consequences on the timeliness of a business or personal transaction.   At a time of the year when giving is heralded as better than receiving…let’s re-think how we give of ourselves, our expertise, our attention, our ability to observe and capture opportunities to be a better service provider, not just to get more sales, but to be the provider of great experiences for those we work for and those we love.

Caring is a gift that is never too big or too small and is guaranteed to always fit. It is a gift that everyone wants, and if you are lucky, is the one gift you hope is returned and re-gifted often!

Bio: Terri Murphy is an author, speaker, e-communication consultant, and author of 5 books, including her latest with Donald Trump. She is the founder and Pres. of WomensWisdomNetwork.com and serves as CIO of U. S. Learning in Memphis.  email: Terri@TerriMurphy.com

Terri Murphy has been honored by the National Association of REALTORS® (NAR) as one of the 12 national experts to head a new initiative to improve the functional processes of Realtors® across the country thru outside the box projects to engage and better serve consumers.  The announcement was made by Dale Stinton, NAR’s Chief Executive Officer.

 In August 2009, NAR instituted the Game Changers Challenge, whereby NAR challenged its 1,500 Local REALTOR® Boards, State Association of REALTORS ® and Institutes, Societies and Councils. REALTORS® were charged with creating benefits and programs to assist its membership during current economic conditions. REALTORS® encouraged state and local associations to take new perspectives of day-to-day work, focus on the value of finding new ideas and formulate them to answer the challenge. These game changing ideas must have an impact on the association, a new product, program, process or service that improves the REALTOR® organization.   Terri is joined by 11 other national leaders including former chief economist, John Tuccillo, John Featherstone,(RISMedia)  Steve Murray (Real Trends), Nancy Wilson Smith (Former NAR V.P) and Jeremy Conaway, (Recon Intelligence)
 
These submissions are expected to help revolutionize service and communication throughout the industry.

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Wouldn’t it be terrific if you could fine tune your marketing strategy just right…to make it wildly successful… and provided an outrageous return on your investment?

In today’s marketplace, what it takes is a major shift in attitude to segue from self promotion– to being totally focused on the consumer

For years, we’ve been conditioned to promote our own success and the success of our company, but that focus does not resonate with today’s GenX/and GenY buyers.  For many of us, it is a  challenge to change from our traditional thinking where experience and highly successful histories were once considered valuable and respected to crafting marketing messages that favor the consumer.

What we need to do– right now– is to stop being “self” or company focused and change that focus to be totally all about  the consumer–their wants, needs and THEIR idea of GREAT service!

Today’s consumer is totally different from yesterday’s buyers and sellers – they are empowered with the internet, they have access to what was once proprietary  information and they now demand more control during the buying and selling processes.

Seth Godin in his recent book TRIBES helps us to understand that in order to connect with today’s consumers, selling and marketing as we know if have been replaced with authentic LEADERSHIP and communication strategies that engender trust.

So we need to stop trying to SELL ourselves and start helping the consumer buy into the relationship so that once the bridge of trust has been established, they choose to do business with us.

If your current marketing is not moving the consumer directly and efficiently towards the satisfaction of their wants and needs, then you may be spinning your marketing money and wheels in the wrong direction 

In order to connect with consumers, there are many changes in how the marketing message is delivered. Social mediums can work, but only if they provide a true resource of information to the consumer that is designed to build community and eventually a relationship. Social media is a mindset, not a toolset and should never be used as a “selling” medium and do require an investment of time.

Crafting a true consumer centric strategy requires serious attention to the real wants and needs of our target market.   Here are a few tips to help re-define, re-invent and re-fire your marketing messages:

1) Conduct surveys to find out what your customer is really saying they want and need…not what you think they need. Use www.SurveyMonkey.com for quick, easy and low cost surveys.
2) Initiate a presence on the 3 top social mediums that supports delivery of the type of  information and resources your prospects are seeking
3) Monitor your online reputation by hearing and responding to both positive and negative postings.  It is in the “listening” and responding that you create raving fans
4) Review your current marketing messages and switch the slant of the communication from features to benefits.
5) Add true third party testimonials to your web strategy using tools like YouTube and FaceBook to allow the customer to be heard.  Authentic testimonials beat your raving about your successes at being #1 in the marketplace..let them decide.
6) Initiate a blog site that allows for interaction and participation with your customers and clients. It’s cheap, easy and buried in all that chatter is valuable customer preferences and feedback.

When you differentiate your communication strategies by offering multiple mediums that are driven by customer preferences, and that serve all 4 generational styles you will find that the results provide for profitable communication. 

Terri Murphy, Author of 5 books, her latest with Donald Trump. She is a Speaker & Consultant can be reached by email: Terri@TerriMurphy.com or for more information visit www.TerriMurphy.com

Singaporians: What can we learn from these enterprising people? We came to teach, but learned more!  Our first Prosperity Series Seminars in Singapore was a gratifying success.  The Singaporians are wonderful audiences and  seem most eager to gain new skills and experience the Yank’s input.  Our partners here, Allen and Jayanthi Pathmarajah, have been most gracious and hospitable and a joy to work with.  Their AJP Partners Group is well-connected and has an impressive client base.  What have Terri and I personally learned from this extraordinary culture?  Singapore and it’s 4.5 million citizens are a noble people with lofty goals and a desire for betterment.  Their entrepreneurial initiative makes them global leaders…they do much with little. The income tax here maxes out at 20% which is cool.   As to the monetary dynamic, our dollars are worth more than theirs, but most of their goods are more expensive due to the fact that everything is imported – even the water!

Singaporian audiences are very diversified and seem  introverted, until you ask them to participate–then they are pleased to present their ideas and be heard.  Very smart people… Energized note takers, eager to capture everything… Appreciative and kind – how can you not like these wonderful people?  Terri and I are already looking forward to our next trip to this extraordinary island country.
Terri and Don

Terri Murphy
President: Terri Murphy Communications
CIO, USLearning.com-Featured author with Donald Trump-”The BEST Real Estate Advice I Ever Received”
901-767-0000

www.TerriMurphy.com 
www.MurphyOnRealEstate.com
www.WomensWisdomNetwork.com

Email To: Terri@TerriMurphy.com

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